Behavioral Competency in Neonatal Practice | Speaking Up: When a Concern Isn’t Resolved. #CUS
McGlinn Institute Neonatal, LLC · 22 Sept 2026 · 1 min
Summary
Part of a behavioural competency series, this video teaches how to speak up and escalate an unresolved safety concern in the NICU using the CUS tool (Concerned, Uncomfortable, Safety issue). It covers persisting respectfully, communicating clearly and using the chain of command so that concerns are actually addressed.
Third-party teaching is shown for education. Check it against your unit's guidance.