Medical Error: From Disclosure & Apology to RCA by K.S. Gautham | OPENPediatrics
OPENPediatrics · 19 Sept 2019 · 22 min
Summary
Dr K. S. Gautham of Texas Children's Hospital outlines best practice for disclosing medical errors, apologising to families and conducting root cause analysis after adverse events. He also covers the impact of adverse events on staff, effective debriefing and the concept of the 'second victim'.
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