Behavioral Competency in Neonatal Practice | Delivering Difficult News to NICU Families #difficult

Name: Behavioral Competency in Neonatal Practice | Delivering Difficult News to NICU Families #difficult
Uploaded: 2026-09-29T13:36:25+00:00
Duration: 2 min 7 s
Channel: McGlinn Institute Neonatal, LLC
Description: Part of a behavioural competency series, this explainer covers principles for delivering difficult or bad news to NICU families, including preparation, setting, clear jargon-free language, using the baby's name, allowing silence and responding with empathy. It also stresses explaining next steps, continuing communication afterwards and involving families as partners in care.

McGlinn Institute Neonatal, LLC · 29 Sept 2026 · 2 min

Summary

Part of a behavioural competency series, this explainer covers principles for delivering difficult or bad news to NICU families, including preparation, setting, clear jargon-free language, using the baby's name, allowing silence and responding with empathy. It also stresses explaining next steps, continuing communication afterwards and involving families as partners in care.

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